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Is your EMS patient satisfaction among the best in your state? Most agencies can't answer that question because no state-level recognition program has existed that honors EMS patient satisfaction. That changes October 1, 2026. Inside the post: the four EMS Service Excellence measures that could make your department the next role model in your state — what they are, why they matter, and how they're measured.

The Baldrige Awards Foundation is proud to announce a new EMS recognition program built on outcomes, community impact, and objective benchmarking against similar sized system in their state. Beginning October 1, 2026, we will officially open applications for the 2026 recognition cycle. To learn more and download the 2026 EMS recognition measures and definition, click the read more button below.

The Baldrige Awards Foundation is proud to announce a new EMS recognition program built on outcomes, community impact, and objective benchmarking against similar sized system in their state. Beginning October 1, 2026, we will officially open applications for the 2026 recognition cycle. To learn more and download the 2026 EMS recognition measures and definition, click the read more button below.