Baldrige Quality Awards Foundation

You may seek CUSTOMER or WORKFORCE engagement role model recognition throughout the United States, within all 50 states,
Puerto Rico, or the U.S. Virgin Islands.

The Baldrige Quality Awards Foundation is an independent, non governmental organization.

Our mission is to objectively recognize organizations whose customer and workforce engagement results are in the top 75th percentile ranking within their industry.

Organizations can seek recognition throughout the United States, within all 50 states, Puerto Rico, and the U.S. Virgin Islands.

Our History

Our journey began in 2013, recognizing Florida organizations for customer and workforce engagement results in the top 75th percentile within their industry.

Because of the strong demand to offer a similar, independent, non governmental role model recognition program, we expanded eligibility to organizations throughout the United States.

Our Team

We are lead by an all volunteer board of diverse, industry specific, expert judges who are responsible for:

  1. Developing our customer and employee engagement role model recognition criteria;
  2. Review the quality award applications;
  3. Select the annual role model organizations.

The Board’s direction is implemented by our Executive Director who is responsible for managing the administrative functions of the Baldrige Quality Awards Foundation.

Our Values

The Baldrige Quality Awards Foundation operates by a strong set of values that guides our daily actions.

  1. The highest standard of ethics by not competing against private consulting firms, by offering performance improvement classes, nor offering consulting services. We believe helping individual performance excellence coaches be successful will drive our success.
  2. The highest standard of transparency by publicly sharing in advance our measurable role model recognition criteria requirements.
  3. The highest set of performance excellence standards by recognizing customer and workforce engagement and not satisfaction.
  4. The easiest and most affordable application process.

Become The Next Role Model Organization

Are your customer or workforce results in the top 75th percentile ranking?

Baldrige Quality
Awards Foundation

The Baldrige Quality Awards Foundation is an independent, non governmental organization.

Our mission is to objectively recognize organizations whose customer and workforce engagement results are in the top 75th percentile ranking within their industry.

Organizations can seek recognition throughout the United States, within all 50 states, Puerto Rico, and the U.S. Virgin Islands.

Our History

Our journey began in 2013, recognizing Florida organizations for customer and workforce engagement results in the top 75th percentile within their industry.

Because of the strong demand to offer a similar, independent, non governmental role model recognition program, we expanded eligibility to organizations throughout the United States.

Our Team

We are lead by an all volunteer board of diverse, industry specific, expert judges who are responsible for: 1) developing our customer and employee engagement role model recognition criteria; 2) reviewing the quality award applications; 3) selecting the annual role model organizations.

The Board’s direction is implemented by our Executive Director who is responsible for managing the administrative functions of the Baldrige Quality Awards Foundation.

Our Values

The Baldrige Quality Awards Foundation operates by a strong set of values that guides our daily actions.

  1. The highest standard of ethics by not competing against private consulting firms, offering performance improvement classes, nor offering consulting services.
  2. The highest standard of transparency by publicly sharing our measurable role model recognition criteria requirements.
  3. The highest set of performance excellence standards by recognizing customer and workforce engagement and not satisfaction.
  4. The easiest and most affordable application process.

Are Your Customer or Workforce Results in The Top 75th Percentile?